The following frequently asked questions are sorted by date. To view only FAQs for a specific category, select one or more from the list and press 'Apply'
| Question | Answer |
|---|---|
| In interleave mode, I'm having trouble with my camera firing during the move? |
We have a great Video Tutorial covering this subject in detail here. /video/tutorial-introduction-shoot-move-shoot-aka-interleave-mode It's important... |
| Can I Use the Battery Charger to Power the MX2? | No. The device included with each battery may look like a normal AC->DC adapter, but it is actually a trickle charger specifically for our portable power lithium ion battery packs. It cannot power the MX2. Extended... |
| My Camera Doesn't Fire with the MX2? |
Every camera has different parameters that control how it responds to remote shutter requests. Some cameras are more simple and straight-forward, whereas others provide rich sets of features that may impact the ability to easily trigger the... |
| What equipment is needed to start shooting Timelapse with the Stage Zero Dolly? |
If you are coming from a Photography, Videography or Animation background, then you are familiar with the basic building blocks needed to complete a stunning timelapse sequence with the... |
| How do I charge the Portable Battery Pack? |
Plug the charger into a wall outlet and connect the battery via the power output. Turn the battery switch to the ON position. You will see a green light on the charger while the battery is charging and this light will turn off when the... |
| What are the differences between the Stage Zero and Stage One dolly slider packages? |
Dynamic Perception provides everything you need to quickly create stunning dynamic time-lapse movies in the thrilling world of motion control photography. |
| How do I locate and use different rail lengths with the Stage Zero Dolly? | One of the great things about the Stage Zero System is it’s ability to work with just about any length of rail your heart desires! It’s also quick and easy to swap the cart and belt system from one rail to another... |
| Where can I find Stage Zero track outside the US? |
We talked with the community as we developed the Stage Zero Dolly system, and our friends overseas all had the same concern: shipping 6′ pieces of aluminum extrusion across... |
| What is the correct camera cable for my camera? |
The complete list of cable types available, and the supported camera bodies for each camera cable are available on the Specs tab of the Camera Cable... |
| How do I reset the MX2? |
The MX2 saves all settings with the exception of the motor speed, for this reason it's good to know how to reset the system in case your getting unexpected results and need to start fresh. To reset the MX2: -Navigate to... |
| How do I transport the Stage Zero Dolly? |
If you're on a short trip or know you can avoid hard hits to the motor assembly you can leave the system fully assembled and transport in a basic padded Ski Bag. They can be found at ski shops or various sources online: ... |
| Can I do smooth 'real-time video' moves with the Stage Zero system? |
Yes but the major limitation is the top speed of the stock motor (9RPM) which results in about 30 inches per minute (75 cm/min) at the cart. This creates a smooth gentle move that will take about 2 minutes to travel the length of the 6' rail. ... |
| How do I update the firmware on the MX2 using Mac OSX? |
Dynamic Perception does not provide a graphical update utility for Mac OSX, however, you may update the firmware from an OSX machine by compiling the firmware yourself using the Arduino IDE. These instructions will explain how: |
| Can I use the MX2 with 'Live View'? |
Yes, but there is a couple of settings that you will need to adjust to ensure your camera will work properly with live view on: Set the Camera>Focus Tap>300ms (or higher) Set the Camera>Exp Time... |
| I'm having trouble connecting with my telescope head? |
Start by resetting the MX2 and double checking the connection points are secure. Make sure the head has power before enabling the Settings>Scope>ON [enter to accept] ... |
| Can I use the Arduino Uno with my DollyShield? |
Arduino Uno Revision 3 is fully-compatible with the DollyShield. Uno R2 cannot be used due to an issue with the reset circuit on the R2 that prevents it from functioning properly with the DollyShield attached. |
| Can I connect sections of Stage Zero track? |
It is 'possible' but it will take some effort, engineering and patience. Because the aluminum extrusion cooling process does not a guarantee a perfect match end to end and due to the effort required to get proper alignment we don't officially... |
| How Do I Send Your Product As a Gift to Someone? |
When sending a gift, we know you don't want the price of your gift showing up all over the place. Add a note when placing your order that says "Purchase is a gift, do not include invoice in package." Our shipping staff will then print a... |
| How do I update the firmware on the MX2 using Windows? |
Here’s a step by step process for updating your MX2 firmware via windows |
| What will I be Charged for Import Duties, Taxes, or Tariff? |
Taxes and tariffs vary quite a bit all over the world. You'll need to check with your local import office, reference a government import website or contact the closest UPS... |
